FAQ

f you have a burst pipe, immediately turn off the main water supply to prevent further flooding and damage. To do this, locate your main water shut-off valve, which is typically found near the water meter or where the water line enters your home. Turn the valve clockwise to close it. If you’re unable to find the shut-off valve, turn off the water supply at individual fixtures where possible (such as sinks or toilets). After turning off the water, try to contain the water flow if possible and contact us immediately at (+27) 79-359-5397. Our team will respond quickly to repair the burst pipe and minimize further damage.

If you’re noticing unexplained water stains, mold, a sudden increase in your water bill, or a musty odor in your property, these could be signs of hidden leaks. Our advanced leak detection services use cutting-edge technology, including CCTV inspections, to quickly locate and fix leaks, minimizing damage and cost.

Yes, we offer customized plumbing maintenance contracts for both residential and commercial clients. These contracts provide regular inspections and priority service, helping you avoid costly repairs and ensuring your plumbing system remains in optimal condition year-round.

The installation time for a geyser or toilet typically depends on the complexity of the job. On average, it can take anywhere from 3 to 5 hours for a straightforward installation. We aim to complete installations efficiently while ensuring high-quality workmanship.